Privacy Policy

Last updated: 2026

This is a plain-language template and not legal advice. Have it reviewed by an Australian lawyer before you rely on it commercially.

1. Who we are

SkillCount ("we", "us") provides adaptive NAPLAN practice for Australian students. We handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What we collect

For parents/teachers: name, email, and account/billing details. For students: first name, year level, and practice activity (answers, scores, time spent, progress). We collect only what we need to run the Service.

3. Children's information

Student accounts are created and managed by a parent, guardian or teacher, who consents to the collection and use of the child's information. We use children's data only to deliver practice, generate progress insights, and improve the Service — never to serve third-party advertising.

4. How we use it

To provide adaptive practice and mock exams, produce progress reports, manage accounts and subscriptions, provide support, and meet legal obligations.

5. Sharing & storage

We do not sell personal information. We use trusted service providers (e.g. hosting, payments, AI question generation) under confidentiality obligations. Data is stored securely and access is restricted.

6. Access, correction & deletion

You can access and correct your information in account settings. A parent or guardian may request deletion of their account and their children's data at any time from Delete my account & data, and we will action deletion requests promptly. Data no longer needed is destroyed or de-identified in line with our retention practices.

7. Contact

Privacy questions or complaints? Contact us at privacy@naplantutor.app. You may also contact the Office of the Australian Information Commissioner (OAIC).